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Privacy and Data protection

SISTEMAS DAVID S.L.

We inform you that for access to certain content or services it will be necessary to provide personal data. Users will guarantee the veracity, accuracy, authenticity of the data, SISTEMAS DAVID S.L. will preserve the confidentiality and security of their personal data and give them the corresponding automated treatment according to their nature or purpose , as indicated in the Data Protection Policy Section.

It is important, and in accordance with the recent European Regulations on DATA Protection EU REGULATION 2016/679 of the PARLIAMENT and the EUROPEAN COUNCIL, read the Basic Information. You should also know that leaving your data does not attribute, confirm, nullify, legitimize, or perfect any contractual link with our company.

Basic information about data protection

Basic information

RESPONSIBLE : SISTEMAS DAVID S.L. B17129321 Cami de l'Estació, 3 Sant Joan de les Abadesses Girona Spain. Phone: (34) 972722119/ Email: comercial@sistemasdavid.com Registered in the Registro Mercantil de Girona, hoja GI-7879, tomo 402, folio 80. PURPOSE: Manage services to customers of materials and products for your office. Customized shipments for our customers with logistics nationally and internationally. On behalf of the company we process the information you provide us in order to be able to meet your demands, invoice such services or purchases and be able to send you advertising related to your areas of interest by any means be it postal, email or through means of telephony; as well as inviting you to organized events

LEGITIMATION: Consent, contractual relationship and legitimate interest. LEGAL BASIS: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data shall in no case transfer their dats Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, Law 34/2002, of July 11

DESTINATIONS: Except for a legal requirement we do not transfer data to third parties, only to computer companies that allow us to manage them or by legal imperative.

DURATION: The data provided will be kept for a period of 5 years from the last contract; but it is not that you have not previously requested the blocking or deletion of them. Or the requirements of tax law.

DATA QUALITY: All the data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In the event that not all the data are provided, the provider does not guarantee the provision of the requested services. The user will be solely responsible, regarding the veracity and updating of the data provided through the different forms of the website.

ADDITIONAL INFORMATION: You may at any time request additional information about your personal data ("second layer"), at the same e-mail address that we provide to you in order to exercise your rights.

AGE MINORS: Our services are aimed at people with capacity to act and of all ages, so we understand that they have the authorization and consent of their parents, guardians or legal representatives. It will be your responsibility to use them either by negligence or because of the fault of vigilance, it may result in a non-contractual liability.

RIGHTS: You may exercise ARCO's rights of access, rectification, cancellation and/or opposition, as well as the right limitation and portability. You can go to our email address: Info@sistemasdavid.com; or, to our postal address by contacting the File Manager of our company. To do this it will be necessary to provide the personal data and documents that prove it, together with your request. To do this, it is necessary that you, or through a legally authorized person, provide the following Documents: - Photocopying National Identity Document - sufficient identification and representation. - Explanation and object of the claim. - Address for sending communications, or email, to contact you as soon as not.

CUSTOMER SERVICE OPENING TIMES
Monday to Thursday from 9.00 am to 2.00 pm and from 3.30 pm to 6.30 pm.
Friday from 9.00 am to 2.00 pm.

DELIVERY TIMES:
Items in stock:  4-5 working days 
Items out of stock: 8 - 10 working days

FREE SHIPMENT 
For orders exceeding a total of €200.VAT not included.

SHIPMENT CHARGES
For orders that do not exceed a total of €200. Sistemas David makes available a reduced transport rate: 18€ VAT not included.

TERMS OF PAYMENT 
Initial orders must be paid in cash by bank transfer or cash on delivery.
For subsequent orders, please request credit facilities from our sales department. 
                                                                                                                                            
UNPAID ITEMS
No further orders will be delivered if any previous transactions are still outstanding.

ORDERS
Please indicate the reference number and colour in your order.

RETURNS
Please contact us before returning any item. Returns are only valid up to 48 hours after the goods are delivered.

DAMAGED ITEMS
When your order is delivered, please be so kind as to check that all the goods are in perfect condition. All damages must be reported immediately and recorded in the delivery note. Claims for damages during transport will only be accepted if they are made within 48 hours after the goods are delivered.

SPECIAL ITEMS
Customers interested in special items should check the prices and delivery times beforehand.

MODIFICATIONS
The prices listed here replace any previous ones. The features, shape and size of our products are subject to change with no prior notice.

VAT not included.
All prices are valid, except for any possible typing errors.

Satisfaction or Reimbursement

Have you changed your mind or were you dissatisfied with your order?

From the date of receipt of your order, you have 15 calendar days to return your order if you are not satisfied.

The material has to be returned to our warehouse at paid freight, in its original packaging, with all its accessories and without having used it, attaching a copy of the invoice or delivery note.

Sistemas David will return the amount of the order paid to the customer within 15 calendar days of receipt and once the order has been verified.

All returned goods must be in perfect condition: Inside their original packaging, not in use and with all original accessories.

If not, Sistemas David reserves the right not to pay the order.

In order to make the return contact us by email or phone and indicating the reference and units of the product.

We will provide you with a number for the return.

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